Bookings with credit cards
Upon confirmation of your booking we will be ask you, as confirmatory deposit, for the following credit card details:
– Type of card
– Cardholder’s name
– Card number
– Expiry date
– Name holder
The residence reserves the right to check the validity of your credit card before the date of arrival, this can also be done via the request for preauthorisation for payment of the entire stay (no amount will actually be taken, but only pre-authorized).
Your credit card details will be stored safety and will be destroyed when you check out.
Booking with a confirmatory deposit
Upon confirmation of your booking you will be asked for a deposit. This can be paid:
– Bank transfer
The amount will be deducted from the total cost of your stay.
Refunds of amounts of deposit in excess of any criminal charges for cancellation, will be made net of related expenses.
For reservations that exceed € 1,500.00 and / or number of rooms than 3, the hotel reserves the right to apply / request a deposit of 50% of the total amount to guarantee the reservation and/or request special conditions that will be communicated promptly (for example to book at least 1 not refundable room each 3 rooms reserved).
Non-refundable rooms require immediate payment of the reservation and don’t allow changes and/or cancellations.
Rooms with standard rates have a free cancellation up to 15 days before the check-in date.
For cancellations made after this deadline or for no-shows, the entire stay will be charged.
All times refer to local time of the villa.